Terms of Service

Last Updated: August 15, 2026

Welcome to Southen. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order with Southen, you agree to be bound by these Terms.

Please read them carefully before using our website or making a purchase.

1. About Southen

Southen is an online store offering print-on-demand products, including apparel, accessories, drinkware, home décor, wall art, and other lifestyle products.

Our products may be made to order after a purchase is placed. Product availability, designs, colors, sizes, and other details may change from time to time without notice.

2. Eligibility and Use of Our Website

By using our website, you represent that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and in accordance with these Terms. You may not use our website in any way that could:

• Violate any applicable law or regulation

• Interfere with the security or proper operation of our website

• Attempt to gain unauthorized access to our systems or accounts

• Use automated tools to access, scrape, or disrupt our website without authorization

• Engage in fraudulent, abusive, or deceptive activity

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate.

However, colors and product appearance may vary depending on your device, screen settings, manufacturing processes, and other factors. Mockups and product images are provided for illustrative purposes and may not represent the exact appearance of the final product.

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been submitted.

4. Orders and Acceptance

When you place an order, you are making an offer to purchase the selected product(s).

Your order is not considered accepted until we process it and begin fulfilling it. We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

• Product availability

• Pricing or listing errors

• Suspected fraud or unauthorized transactions

• Errors in customer or payment information

• Violation of these Terms

If we cancel an order after payment has been successfully processed, we will issue a refund for the applicable amount.

5. Pricing and Payments

All prices are displayed in the currency shown on our website at the time of purchase, unless otherwise stated.

Prices, promotions, discounts, and product availability may change without notice. You are responsible for providing accurate billing, payment, and shipping information when placing an order.

By submitting payment information, you represent that you are authorized to use the selected payment method.

6. Shipping and Delivery

Shipping times are estimates only and are not guaranteed unless otherwise expressly stated.

Delivery may be affected by factors outside our reasonable control, including carrier delays, weather conditions, customs processing, or other unforeseen circumstances.

Customers are responsible for providing a complete and accurate shipping address. Southen may not be responsible for orders delayed, lost, or returned because of incorrect or incomplete address information provided by the customer.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

Our return and refund process is governed by our Return & Refund Policy.

Because many of our products are made to order, we may not accept returns or provide refunds for reasons such as incorrect size selection, change of mind, or other circumstances described in our Return & Refund Policy.

Nothing in these Terms limits any consumer rights that cannot be excluded or restricted under applicable law.

8. Intellectual Property

All content available on the Southen website, including but not limited to text, graphics, logos, images, product designs, photographs, website layouts, and other materials, is owned by or licensed to Southen and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, sell, or otherwise exploit our content without prior written permission from Southen.

Nothing in these Terms grants you ownership of or rights to use Southen's intellectual property except as necessary for your personal, non-commercial use of our website and products.

9. User Content and Communications

If you submit reviews, feedback, comments, photos, or other content to Southen, you are responsible for ensuring that your submission does not violate any applicable law or the rights of another person.

You retain ownership of content you submit, but you grant Southen a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content in connection with operating, promoting, and improving our business and services, subject to applicable law.

We reserve the right to remove content that we reasonably believe is unlawful, inappropriate, infringing, or otherwise inconsistent with these Terms.

10. Third-Party Services

Our website may contain links to third-party websites, services, or platforms that are not owned or controlled by Southen.

We are not responsible for the content, privacy practices, availability, or policies of third-party services. Your use of third-party websites is subject to their own terms and policies.

11. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, products, and services are provided on an "as is" and "as available" basis.

While we strive to provide a reliable and accurate shopping experience, we do not guarantee that our website will always be uninterrupted, error-free, secure, or free from harmful components.

Nothing in this section excludes warranties or consumer protections that cannot legally be excluded under applicable law.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Southen and its owners, employees, affiliates, suppliers, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, products, or services.

Where liability cannot be excluded under applicable law, our liability will be limited to the maximum extent permitted by law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Southen and its affiliates, employees, suppliers, and service providers from claims, losses, liabilities, damages, costs, or expenses arising from your violation of these Terms or misuse of our website or services.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, or applicable laws.

The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of our website after changes become effective constitutes your acceptance of the revised Terms, where permitted by applicable law.

15. Governing Law

These Terms and any dispute arising out of or relating to your use of our website or purchases from Southen will be governed by applicable laws, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your country or region provide otherwise.

16. Contact Us

If you have questions about these Terms of Service, please contact us:

Southen

Email: support@wearesouthen.com
Phone: +1 802 333 6688

Registered Office:
1942 Broadway St. STE 314C
Boulder, CO 80302
United States